Uber charges Noida resident Rs 3K from Delhi airport to home on a sunny day
New Delhi
16-August-2022
If you remember a Mumbai resident who recently paid over Rs 3,000 for a 50-km Uber ride during pouring rain and stormy weather, beat this man's ordeal on a sunny day!
Deb was shocked to see the final Uber bill as he reached home from the airport on August 5, as it showed Rs 2,935 on the meter for a 147.39 km ride, while the distance from T2 to his home in Noida Sector 143 is around 45 kms.
"Hate going public about bad service but you leave me with no choice, @Uber_India. Had to pay Rs 2,935 for a cab from Delhi airport's T2 to my home in Noida (around 45 kms) on Aug 5. I was billed for 147.39 kms -- halfway to Jaipur that I apparently covered in little over an hour!" he tweeted on Monday.
He further revealed that the actual Uber booking amount was Rs 1,143.
"Pick-up and drop locations are inaccurate too! Pls sort this mess and refund the excess amount. You also need to overhaul your complaints redressal mechanism," he further posted.
In a reply to Deb on August 5, Uber customer care said their expert team was working on his request and "need some more time to resolve this issue".
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It has been more than 10 days and Deb has not heard from them after that.
In a reply to the affected Uber customer, another user posted: "They (Uber) did something similar with me; they charged me about 3-3.5K from T3 to Noida once. I demanded a refund because they showed 1.5K when I booked. They had to refund."
Last month, a Mumbai resident Shravankumar Suvarna had to shell out more than Rs 3,000 for a 50-km trip.
Sharing screenshots of the Uber app that displayed the prices, Suvarna tweeted: "Flight to goa is cheaper than my ride home". - IANS
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