AI Call Assistant Startup LiaPlus Secures Rs 2 Crore in Seed Round Led by Inflection Point Ventures

AI-driven customer support solutions provider ‘LiaPlus’ AI has raised Rs 2 Crore in Seed Round led by Inflection Point Ventures.

Other co-investors in the round are Chandigarh Angel Network (CAN) and Growth91. The funds will be used for driving advancements in product and technology, expanding the team, and enhancing sales & marketing strategies.

Lia is an AI Call Assistant for Sales and Customer Support that can execute tasks just like humans. The AI Employees platform provides support in 18 languages, manages millions of calls per hour, and offers 24/7 operation with capabilities for emotional understanding.

With a global presence, LiaPlus AI serves as a marketplace where businesses can seamlessly hire AI-driven sales and customer support employees with just three clicks. Lia is just one of the 100 AI Employees that the team is creating to revolutionize the use of AI in workforce across the globe.

Shailesh Jaiswal, Co-Founder and CEO of LiaPlus AI, is a MA Postgraduate with a specialization in Organizational Behaviour from the University of Delhi.

As an Indian entrepreneur and AI researcher, he has garnered extensive consulting experience with multinational corporations, focusing on prompt engineering and the automation of customer support and sales processes.


Smridhi Seth, Co-Founder and COO, is also an MA Postgraduate from the University of Delhi, with over five years of experience in data science, R&D and behavioural analysis.

She has worked with clients across healthcare, hospitality, and technology sectors to drive AI- driven growth and innovation. She is a distinguishedtwo-time Gold Medallist, honoured by the President of India, with expertise in AI/ML research, data visualization, and client relationship management.

Vikram Ramasubramanian, Partner, Inflection Point Ventures says, “LiaPlus addresses these challenges by providing AI driven customer support in multiple languages across different time zones thus helping businesses grow. IPV is confident in LiaPlus's growth potential and remains committed to supporting the company as it continues to expand”.


As of August 2024, LiaPlus AI has established a substantial footprint and formed strategic alliances across India, Africa, the Middle East, and Australia, targeting the BFSI and e- commerce industries.

Shailesh Jaiswal, Co-Founder & CEO, LiaPlus AI, says, “With our innovative approach, we are set to transform how businesses engage with their customers. Our focus on cutting- edge technology and efficiency will redefine industry standards and set new benchmarks in AI-driven customer service."

Smridhi Seth, Co-Founder & COO, LiaPlus AI, says, "LiaPlus AI isn't just automating calls; we're transforming the way businesses connect with their customers, making every interaction smarter, faster, and more meaningful." -TWL Bureau